fundraising faq's
GETTING STARTED
Q. How does the fundraiser work?
It's simple. Your child draws their artwork on a plain piece of paper (or on our free downloadable template). Parents take a clear photo of the drawing, upload it through our website, choose their products, and we handle everything else — printing, quality checking, and shipping directly to each parent, usually within 6–8 business days.
Every order is linked to your school via a unique code. When a parent uses that code at checkout, your school automatically earns 20% of the sale — no collecting money, no sorting orders, no delivery lists. We deal directly with parents; you just watch the fundraising dollars grow.
Every order is linked to your school via a unique code. When a parent uses that code at checkout, your school automatically earns 20% of the sale — no collecting money, no sorting orders, no delivery lists. We deal directly with parents; you just watch the fundraising dollars grow.
Q. How much does it cost to run a fundraiser?
Absolutely nothing. There's no setup fee, no minimum order, and no financial risk to your school or organisation. Register for your unique code, send a letter home to parents, and we do the rest. We know you're already busy — that's exactly why we've made this as hands-off as possible.
Q. When is the best time to run a fundraiser?
Any time — our fundraiser doesn't have a start or end date, so the sooner you register, the sooner profits start flowing. That said, a few times of year tend to drive the biggest sales:
September - great for kicking off the school year and catching early holiday shoppers.
November / December - parents naturally buy personalised gifts during the holiday season.
Mother's Day & Father's Day - our plates and mugs make perfect personalised presents.
September - great for kicking off the school year and catching early holiday shoppers.
November / December - parents naturally buy personalised gifts during the holiday season.
Mother's Day & Father's Day - our plates and mugs make perfect personalised presents.
PROFITS & PAYMENTS
Q. How much does our school or organisation make?
You earn 20% profit on every product sold - and the best part is, it's ongoing. Every time a parent comes back to reorder (same products, new designs, or gifts for someone else), your school earns again, for as long as they use your code.
Q. Can parents keep ordering after the fundraiser ends?
There is no end date - that's the beauty of it. All past orders are saved in each parent's account, making it easy for them to reorder the same item or try something new. Your school continues to receive profit from every order made with your code, indefinitely.
ARTWORK & PRODUCTS
Q. How do parents submit their child's artwork?
When placing their order, parents are prompted to upload a photo of the artwork directly on our website. For the best result, lay the drawing flat, use natural light, and avoid shadows or glare. No design skills needed - we optimise and prepare every image before it goes to print.
Q. Can parents upload a photo instead of a drawing?
Yes. Any image works — a child's drawing, a painted artwork, a class photo, a team logo, or a digital illustration. Simply upload the image when placing the order and we'll handle the rest.
Q. What products can artwork be printed on?
We print children's artwork onto a wide range of products, including dinner plates, bowls, mugs, mealtime sets, puzzles, clocks, tote bags, and more. Our most popular product is the high-gloss polymer dinner plate — dishwasher safe, food safe, and BPA-free. See the full range on our fundraising products page.
Q. Are the products dishwasher safe?
Yes. Our dinner plates, bowls, and mugs are all dishwasher safe. We recommend using the top rack and avoiding harsh detergents to keep colours vivid for longer.
Q. Can we sell products with our school logo on them?
Absolutely. We can set up a mini branded shopping page just for your school or organisation — parents simply visit the link and order. Email us and we'll get that organised for you.
ORDERING & SHIPPING
Q. Is there a minimum order quantity?
No minimum, ever. Parents can order a single plate as a gift, or place a larger order - pricing is the same regardless of quantity.
Q. How long does delivery take?
Most orders are produced and shipped within 6–8 business days via standard carriers across the US. Need it sooner? Expedited shipping options are available at checkout:
2–3 business days · 4–5 business days · 6–8 business days (standard)
2–3 business days · 4–5 business days · 6–8 business days (standard)
Q. Do you ship outside the US?
We currently ship within the United States. If you're based outside the US, or need to send an order internationally, email us and we'll do our best to help.
